Winston-Dillard Water District  

Leak Facts
Unseen or unfixed, they can drip hundreds even thousands of gallons of water wastefully down the drain. A little detective work several times a year can catch these water leaks, save you dollars and stop wasting our precious resource. “By water all things find life.”

Studies show that dripping faucets and leaking toilets account for as much as 14% of all indoor water use, equivalent to 10 gallons per person of water lost per day.

Faucets
Most leaks results from worn washers in household faucets and shower heads. These faucets, as well as seldom-used taps should be checked periodically. Faucet leaks are usually caused by worn washers or O-ring for washer-less faucets. Repairing faucet leaks is easy. All you have to do is turn off the water supply line to that faucet, replace the washer and turn on the line again. If you are not a do-it-yourselfer, have the work done by someone who knows how to do that job.

Toilets
The toilet is one of the most common water wasters, but toilet leaks tend to be less noticeable than a faucet leak. To determine if your toilet is leaking, look at the toilet bowl after the tank has stopped filling. If water is still running into the bowl, or if water can be heard running, your toilet is leaking. Most toilet leaks occur at the overflow pipe or at the plunger ball inside the tank. To locate a toilet leak take the tank lid off and flush.  The water level should come up to about a half-inch or so below the overflow pipe. Adjust the float level control screw, if necessary, so the valve shuts off the water at that level. If the valve itself is leaking, you may need a plumber to fix it. Although water may not be seen or heard running, your toilet may have a silent leak. To test for a silent, drop a little food coloring (or we have packets available in the office) into the tank. DO NOT FLUSH! Wait for about 10 minutes. If the food coloring appears in the toilet bowel, your toilet has a silent leak. It is probably located in or around the plunger ball or flapper valve at the bottom of the tank. These leaks are also easy to fix with parts from a hardware store.

Outside Taps
Check the outside taps for leaking water, particularly during the summer. A hose mistakenly left dribbling away in the grass can waste thousands of gallons of water over the course of the summer. Remember to close outside faucets tightly every time you shut off the water!

Winston-Dillard Water District Leak Adjustment Policy

  1. Only single dwelling residence with ¾” or 1” meter
  2. Single month bill must be over $500.00
  3. Only 75% of remaining bill over $500.00 is eligible to be forgiven
  4. One time per meter every 10 years.
  5. Proof of leak and repair are required.

Payments
Outstanding balance is due on regularly scheduled date. If monthly payments are needed and requested, the District may allow 1 year retiring this debt, with minimum payment equaling outstanding debt divided by 12. This payment will be in addition to current monthly service bill. Signers’ failure to meet monthly payment requirements will subject this account to regular non-payment shut off and all applicable fees per current policy. Late fees will be waived providing terms of this agreement are met. 

 
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